Doctors are legit data bases
Most doctors eat up any SQL type of data base in their lunch. Their heads are full SSD loaded with data from their patients. The most ideal place to be in when seeing you at clinic is having all your medical records at hand, easy to scan through. We interviewed a bunch of doctors and most of them suffered from only having little frames of the patient health condition. Prevention is even more challenging if doctors can't see a big picture of where are you coming from and to where you're probably heading.
There's this basic framework for analysing one's claims when in a clinics called SOAP, which stands for Subjective, Objective, Review (Avaliação in Portuguese) and Plan. This tool is from an approach of clinics called (I'm hard translating here) Medical Records Problem and Evidence Oriented. Data is at the heart of this methodology of medicine making.
We spent most of our early months working in it by trying to figure out what was really valuable to doctors in this context, practicing clinic. How information should be displayed, what are the type of data they wanted screaming at their faces when a patient entered the room and what could be great placed in a detailed view for a more holistically analysis of their health later on.
There you go. Your classical designer-post-it-portfolio-image. Had to do it. Post-its are actually great!
Categorising research findings. See: post-its works!
Dasa is a huge huge company. Most of its labs were bought. And there isn't only labs, they have hospitals too. And each one of these companies had their own data set structured in their own specific way. There was a tricky word that was the main objective at Nexa for a good while: interoperability. This stands for different organised information having a way of communicating with each other. A system would be needed in order to set some kind of pattern in the way these data would communicate. However, this is a huge problem that will be going on for years. Meanwhile, our focus on experience got a little thrown at sides and this took me off a bit.
But, despite of that, health care is a major industry that strongly needs a good product strategy and focus on hard problems. These problems resolved could save someone from a very serious hazard. The pandemic striking upon us remind ourselves that without health, we can't go on. I and the team did good work of setting up a vision for how the product could be. The UIs attached in the bottom are from the product we launched to few users right before the company Nexa was integrated within Dasa itself.
Livia Pro lived for a short period, with a couple of users, but it is, to this day, very promising. We gathered lots of good feedback from leadership. and doctors that were friendly enough to try it on. We saw future in a product that could disrupt an entire industry by being really focused at individual problems.